Account Deletion

Delete your CircleGuard account

You have full control over your data. You can delete your CircleGuard account and personal data at any time — directly in the app in seconds, or by request here without logging in.

Fastest — in the app

Open Settings → Account → Delete Account. Deletion is immediate and self-service.

Open the app

Without logging in

Email us from the address on your account. We process verified requests within 30 days.

Request Account Deletion
What gets deleted

Your personal data is erased

When your deletion is processed, the following data tied to you is permanently removed.

Account profile

Your name, email address, and app settings are permanently erased from our systems.

Circle memberships

Your membership in every family or buddy circle is removed. Circles you own are handled per your circle's guardian structure.

Messages & calls

Your circle chat messages and call session records are permanently deleted.

Location history

Saved locations, safe zones you created, location-sharing records, and safe-walk history are erased.

Security data

Your two-factor authentication enrollment, shared-secret Q&A pairs, and biometric lock preferences are deleted.

Vault contents

All Legacy Vault items — including uploaded documents and stored references — are permanently destroyed.

Incidents & reports

Your incident logs, verification events, welfare check-ins, and personal scam reports are deleted.

What we may retain

Limited, legally required records

A small set of records is retained where we're legally or operationally required — never your personal content.

Payment & billing records

7 years

Transactional records required by tax, accounting, and financial regulations. These contain no message, location, or vault content.

Aggregated analytics

Indefinitely

Anonymous, aggregated usage statistics that can no longer be linked to you or your device.

Fraud-prevention signals

Up to 2 years

Community scam-report signals (e.g. flagged phone numbers) that help protect other families. These are disassociated from your identity at deletion.

Security & abuse logs

90 days

Platform security logs kept to detect abuse and prevent fraud, retained only as required for security operations.

How long it takes

  • In-app deletion: effective immediately. Your session and local device data are cleared on the spot.
  • Email request: processed within 30 days of identity verification. You'll receive a confirmation email once complete.

Before you delete

  • Deletion is permanent and cannot be undone. You'll need to create a new account to use CircleGuard again.
  • Deleting your account removes your protection — your circle will no longer receive your alerts or verification pings.
  • Legacy Vault contents are destroyed with your account. Retrieve anything you need first.

Ready to delete your account?

Questions first? Email support@circleguard.io